What do all the different labels on my bill mean?
Your first bill with any new supplier can be confusing, so we’ve included the table below as a glossary of some of the terms you’ll see in your bill.
|
TERM |
DEFINITION |
|
Capped Charge |
This is your monthly cap |
|
Capped Credit |
This is your Cap allowance, your included Talk and Text credit. |
|
Data Bolt On |
This is your data pack. |
|
Mobile Data |
This is any usage that is over your included data allowance. |
|
Mobile to Fixed Calls |
Calls to fixed line numbers |
|
Mobile to Mobile Calls |
Calls to Mobile numbers |
|
SMS |
SMS |
|
Voicemail/Surepage |
Calls made to Voicemail, and Surepage messages |
|
Other Charges & Credits |
Holding label for the following things: · Coupon discounts · Ad Free premium · Credit card surcharge · Any other charges not related to calls, text or data |
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