What Customers Say
Want to know what being with us is like? Here’s what some of our customers think about us.
“I just want to drop you a note to thank you for your service today – your organisation far exceeded my expectations and completely blew me out of the water with the service you delivered.
I can’t quite believe I could order a phone online at 10.30am and have it in my hands by lunch time and then to have my number ported over and the phone online and running just a couple of hours later was amazing. The pre-installed SIM is a great touch and the follow up courtesy calls to ensure everything is working were a terrific experience.
I’ve already told three people that if they EVER need a new phone the MUST use you guys.
Whoever designed your customer on boarding process deserves some serious recognition – and to the people such as yourself who deliver on the promise I hope your organisation appreciates the value you deliver in building brand advocates for your company such as myself.
Thank you most sincerely – this is what every customer service organisation should aspire to be.”
- Kevin I.
“Just wanted to thank the folks at Live Connected for the exceptional after-sales service. Great to have the LC team on the case to help me”
- Colin D
“After using Live Connected for more than 6 months, I can easily say that they are one of the best Australian Carriers. With a well organized and unique support team, any issues I have had with my services have been solved promptly, and to my satisfaction. When looking for uncontested value, you really can’t go past Live Connected when it comes to communications.”
- David K
“I’ve been using LC for awhile, have great reception and everything works really well, but the best part is the support. They have always responded to emails very quickly as well as their Facebook page which they respond to almost instantly, and there is a user base of customers that are always willing to answer questions. It is by far the cheapest network, easily beating other value networks by cost, yet maintaining better customer support than the biggest most expensive networks. I’ve recommended at least 10 people I know to change who have and they all say the same thing.”
- Jay O
“Moving from Optus, my coverage is the same, but i’m saving over $700 a year! I posted my monthly bill on facebook and have had friends and family signing up ever since, now the Live Connected to Live Connected allowance will come in handy. The online service has always been prompt and well guided. I’m a very happy customer!”
- Dave F
“Been with Live Connected for a few months and all I can say is I’m a very happy customer. I like the way they send us an email every half of the month with the current usage so that I can control more of my usage.”
- Andri S
“The absolute best value mobile plans out there! Once you know about LC, you have to be nuts to consider any of the main providers again.”
- Kirk S